Last updated: 28 May 2026. This plain-English draft should be reviewed by counsel before being treated as formal legal advice.
Welcomly service
Welcomly creates digital guest welcome sites for Airbnb and vacation rental hosts. The service is currently done-for-you: hosts provide project information, Welcomly drafts and builds the guide, and the host reviews the finished work before payment is requested.
Packages and delivery
Welcomly currently offers one core build package: The Guest Guide. Delivery timelines are estimates and depend on complete intake details, host responsiveness, photo availability, and the scope of requested revisions. Custom work outside the guide scope may be quoted separately if needed.
Payment
There is no upfront payment collected through the intake form. Payment is requested by secure Stripe link after the guide is ready for review and the host is happy to proceed. If a project scope changes materially after intake, Welcomly may confirm revised pricing before continuing.
Revisions
The Guest Guide includes one revision round. A revision round covers reasonable content, layout, and link changes within the agreed package. New sections, new languages, additional properties, or major changes to the original brief may require a separate quote.
Host responsibilities
- Provide accurate property, access, safety, and local recommendation details.
- Confirm that you have permission to use any photos, copy, brand names, or listing material you provide.
- Review the finished site before sharing it with guests.
- Keep guest-facing details accurate, especially access codes, WiFi, safety information, local links, and emergency contacts.
Welcomly Care
Welcomly Care is optional update support. The build fee includes Welcomly hosting, SSL, uptime monitoring, and backups for the finished guide. Guide Care may include practical content updates, link checks, and support. Care can be cancelled without taking the site offline.
Ownership and hosting
After payment, the host may use the finished guide for the relevant property. Welcomly may retain reusable design patterns, template structures, workflows, and non-confidential know-how. Hosts may request the source code and self-management instructions. If the host self-hosts, Welcomly is not responsible for the performance or security of the host's chosen hosting setup.
Third-party services
Guest guide projects may include links to Airbnb, maps, restaurants, booking platforms, transport providers, and other third-party sites. Welcomly is not responsible for third-party content, availability, policies, or changes after publication.
Contact
Questions about these terms can be sent to hello@welcomly.net.